Redemption

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  happykruta · Member · Nov 5, 2019 at 7:44 pm

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  Hi, I didn’t see that my credit card expired and my domain is in “redemtion”.

  I updated my credit card info, but how can I get it back ?

  Thank you in advance,

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 5, 2019 at 7:51 pm

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  Hi there,

  I checked and snobismes.com is indeed now in a redemption period as you mentioned. The charge is a $80 late renewal fee in addition to the $18 we charge to renew the domain. Please confirm here if you agree to pay the fees and I will begin the domain restoration process along with providing a manual payment.

  Please visit the support page link for further instructions:

  Domain Expiration

  Let me know if you have any questions. Thank you!

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  happykruta · Member · Nov 5, 2019 at 8:02 pm

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  Dear Darnell,

  Well understood. It is expensive but yes I confirm that I am ready to pay the fees.

  Best,

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  supernovia · Staff · Nov 5, 2019 at 10:01 pm

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  Thanks, the payment link is on its way. Can you respond here when that’s paid?

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  happykruta · Member · Nov 5, 2019 at 10:20 pm

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  Thank you for your help

  Payment is done !

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  staff-blorbo · Staff · Nov 5, 2019 at 10:40 pm

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  Payment received!

  I have contacted our domain partner, and we’ll let you know as soon as it has been recovered.

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  kbhodgins · Staff · Nov 6, 2019 at 9:30 pm

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  Hello @happykruta!

  I’m writing to let you know that your domain has been successfully restored to your account and should be working again as expected.