Redemption period

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  godsgonecrazy6b7e71c92d · Member · Aug 10, 2025 at 2:05 pm

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  I failed to renew my domain and now it is in redemption period, how do i reactivate it. please help #modlook

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Aug 10, 2025 at 3:57 pm

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  The first thing you need to do for staff to help you is to log out of this new account and log back in to the account associated with the domain you wish to renew. Then ask again.

  

  Recover your account

  in WordPress.com Support

  5 min read

  At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. In this guideDetermine where your site is hostedProvide a recovery email and SMS numberReset your passwordReset your password with SMSVerify your account ownershipIf ownership
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  staartmees · Member · Aug 10, 2025 at 4:46 pm

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  In addition to themagicrobot, I guess your other account is Vhttps://wordpress.com/forums/users/godsgonecrazy/.

  As you have a paid plan, just use the Transaction ID as described at https://wordpress.com/support/account-recovery/#verify-your-account-ownership

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  kaichicha · Member · Aug 10, 2025 at 5:44 pm

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  Hi @godsgonecrazy6b7e71c92d,

  I’ve checked the domain in question and can confirm it’s currently in the redemption period. Please note there is an $80 non-refundable redemption fee in addition to the renewal cost. If you’d like to reinstate your domain, let us know, and we’ll send a payment link to your registered email address.

  I look forward to your update.

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  godsgonecrazy6b7e71c92d · Member · Aug 11, 2025 at 4:25 pm

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  Hi @themagicrobot unfortunately my sochalaya.com domain is not visible on my wordpress account anymore. not even in the purchase history.

  hi @kaichicha

  Please share the payment link.

  thank you

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  staff-semaj · Staff · Aug 11, 2025 at 5:39 pm

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  Hey! @godsgonecrazy6b7e71c92d

  I see you also contacted us from your WordPress.com account and we addressed the issue there. I’ll be marking this topic as resolved now but feel free to reach out if you have more questions.

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  godsgonecrazy6b7e71c92d · Member · Aug 11, 2025 at 5:48 pm

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  @staff-semaj

  my domain sochalaya.com is still under redemption period how do i resolve that

  thank you

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  staff-semaj · Staff · Aug 11, 2025 at 6:50 pm

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  @godsgonecrazy6b7e71c92d

  To restore the domain, a redemption fee will be required in addition to the normal renewal cost. Just so you know, plans and domains are different subscriptions and should be renewed separately.

  Please log in to the account where the domain was originally purchased, then contact us at: https://wordpress.com/contact

  Alternatively, you can email us at help@wordpress.com from the account’s email address.

  If you don’t currently have access to that email, you can update it to one you can access using this guide: https://wordpress.com/support/email-address/

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  godsgonecrazy6b7e71c92d · Member · Aug 12, 2025 at 5:20 am

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  thank u ive manged to resolve my issue through wordpress chat support

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  elcristofue · Member · Aug 12, 2025 at 12:03 pm

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  Thank you for letting us know, @godsgonecrazy6b7e71c92d!

  I checked your account and noticed that your domain was successfully restored.

  If you need any additional help, since you’re on a paid plan, you have the option to contact us directly from your dashboard. You can follow this guide for more details:

  https://wordpress.com/support/help-support-options/#how-to-contact-us

  I’ll be closing this thread for now. Wishing you a great day ahead!