Redemption period

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  noiseescpeurope · Member · Sep 19, 2018 at 2:52 pm

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  My website is in redemption periode (or should be) but i don’t know how to pay the bill to get it online again. could you explain me the process since i don’t have anything in my ‘manager purchase’ tool.
  Tank you very much

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  torres126 · Member · Sep 19, 2018 at 2:58 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  staff-zinnia · Staff · Sep 19, 2018 at 3:58 pm

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  Howdy –

  I’ll be happy to get things moving so you can get that domain back. We should work quickly. What is the domain in question?

  The account you’ve used here doesn’t have a domain registration, upgrade, or purchase associated with it.

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  noiseescpeurope · Member · Sep 19, 2018 at 4:43 pm

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  Hello,
  It is a website of a student association, so i fear we lost information across the years. The name ishttps://noisyblog.com . Could you tell me to how it is linked?

  Thank you very much,

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  staff-zinnia · Staff · Sep 19, 2018 at 4:53 pm

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  No worries. I’m happy to help.

  To start, we need you to sign in to the account owning that site. Sign in to noisyblogblog and get back to me here. This way I can insure you’ve got the needed access to work on the site.