Redemption Period

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  bornfilm · Member · Nov 7, 2016 at 2:53 pm

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  Hello,

  Two months ago our domain expired. We changed our credit card but we forgot to change the card information on wordpress. That’s why we were not able to pay for the domain as usual. The problem is that we want to pay the fee to have our domain back but we don’t know where is the option to do so.

  Many thanks,

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 7, 2016 at 3:43 pm

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  Good Morning –

  Please confirm the site URL that you need help with. Is it bornfilm.org?

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  bornfilm · Member · Nov 7, 2016 at 3:50 pm

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  Good Morning,

  Yest, is for bornfilm.org

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  staff-zinnia · Staff · Nov 7, 2016 at 6:44 pm

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  Thanks for confirming!

  bornfilm.org is in redemption. I’m sending an email your way to outline the process of recovering a domain in redemption.

  Please let me know if you do not receive that email.