Redemtion period paid 9 days ago but not restored

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  ibonuzkudun · Member · Oct 19, 2017 at 5:32 am

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  Hello,

  I paid 9 days ago inkorpore.com domain that it is in a redemption period but it hasnt restored yet.

  What can I do?

  Regards,

  Aitor

  ID del recibo: [redacted]
  ID de la transacción: [redacted]
  Suscripción Precio
  Domain Redemption
  Redemption fee for inkorpore.com $80.00
  Domain Registration
  Renewal of domain with privacy protection $26.00
  Total $106.00

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  justjennifer · Member · Oct 19, 2017 at 7:04 am

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  Hello, I’ve removed the transaction details from your above post which should not be posted in a public forum as someone could use it to gain access to your account. If Staff need this information, they will request it from you privately.

  Please be patient for Staff to reply to this thread as it has been tagged for their attention.

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  gemmacevans · Member · Oct 19, 2017 at 8:12 am

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  Hi ibonuzkudun,

  I paid 9 days ago inkorpore.com domain that it is in a redemption period but it hasnt restored yet.

  A member of staff replied to your email earlier today and mentioned we are looking into why inkorpore.com hasn’t been restored yet.

  We’ll follow up with you by email as soon as we have more information.

  Thanks for your patience.

  @jusjennifer — thanks for redacting those details.

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  justjennifer · Member · Oct 19, 2017 at 8:33 am

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  Welcome! Closing this thread so all support on this topic continues via email. :)