redirect

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  carloprey · Member · Mar 18, 2013 at 2:55 am

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  My redirect is going in cirlces its redirecting to a page which is redirecting
  to another. This has happened before. I clicked on a button to use my domain and its started going in circles again. Any easy answers please?

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Mar 18, 2013 at 3:15 am

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  Domain redirect or domain mapping?

  Your name servers are pointing to 1 and 1 which is correct if you are moving to 1 and 1

  You want domain mapping if you want your name carloprey.com. to be used for your blog here – carloprey.wordpress.com/

  You want domain redirect if you have moved from WordPress.COM and want the traffic from your old blog to go to your new site

  What is your primary domain?

  Dashboard >> Store >> Domains

  What do you see for Upgrades?

  Dashboard >> Store >> My Upgrades

  I will also flag this for the staff to help as they have some tools that I don’t have

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  carloprey · Member · Mar 18, 2013 at 6:22 am

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  I’ve always been with 1and1.
  I do have one of redirects set up which I am paying for, but not the other.
  My upgrades says DNS needs to be updated but I don’t want to do this as it will affect my email account.
  Cant figure which of the two options mentioned above I already have. I need for all traffic to come from my domain name to my wordpress page, which was happening until recently.

  Thanks for the help, really appreciated.

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  auxclass · Member · Mar 18, 2013 at 6:34 am

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  If you want your carloprey.com. name to put all the traffic on your WordPress.COM blog – carloprey.wordpress.com/ – then you want to domain map

  http://en.support.wordpress.com/domains/map-existing-domain/

  Then here is where to start to fix the email so it works

  http://en.support.wordpress.com/domains/add-email/

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  carloprey · Member · Mar 18, 2013 at 1:33 pm

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  Hi
  I just want it back the way it was!
  So that when anyone types in carloprey.com they are directed to the wordpress page I’ve created. This was working until I clicked the link that I was permanently offered to change my domain completely to carloprey.com, so that when I got to my page, that would come up in the menu bar.
  I never opted for it and when I tried to return, its already reconfigured something. I just want it back the way it was. Is this to do with my domain company, or the WordPress settings?

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  carloprey · Member · Mar 18, 2013 at 5:01 pm

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  I already pay for mapping, but now it is trying to take me through the process again.
  Mapping from my domain name was working fine then I hit another add redirect button on my dash board by mistake. Now, if you try to access my http://www.com address online, an error message says. …”a page that is redirected to open another page which then is redirected to open the original page”

  When I go into my updates in the store I’m told “I’ve DNS needs to be updated ” When I click on it, it looks like its half way through a process.

  I’ve already bought the update/redirect and it was working fine until I hit that damn button!

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  carloprey · Member · Mar 18, 2013 at 5:03 pm

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  Sorry. Realised I keep posting the same question

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  auxclass · Member · Mar 18, 2013 at 5:07 pm

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  Also the staff generally work questions from oldest to newest – so patience at this point is a virtue

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  staff-blorbo · Staff · Mar 18, 2013 at 11:16 pm

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  The name servers for carloprey.com are not directed to us.

  Per the guide at http://en.support.wordpress.com/domains/map-existing-domain/ they need to be:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM