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  louiswebsdale · Member · Jul 4, 2021 at 12:30 pm

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  My website: https://www.louiswebsdale.co.uk/ keeps giving the ‘400 bad request invalid header’ error when trying to visit it without the https. So http://www.louiswebsdale.co.uk or http://www.louiswebsdale.co.uk give the ‘400 bad request invalid header’ error. Is there some code that I need to change?

  The site I need help with is http://www.louiswebsdale.co.uk/. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

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  staff-mckluskey · Staff · Jul 5, 2021 at 7:29 am

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  Hi there!

  I’m afraid we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  It sounds like you may need to reach out to your registrar, about the security certificate for your domain, but since things don’t work the same here, on WordPress.com, it’s best if you look for help in the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.