redirect

  • Unknown's avatar

    I purchased a $13 redirect option, then realized that what I want is the opposite — to use a domain I already own. I was refunded the $13 almost immediately, but the site still points to my domain, which is currently a generic page with BlueHost. How do I get my site looking the way it did before I bought the redirect?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    I’m showing your page is loading at https://lclaireportfolio.wordpress.com/ just fine. If you’re trying to load your domain and see your WordPress.com hosted site, you’ll need to do two things:

    1. Upgrade to one of our paid plans and choose the “use a domain I already own” option: https://wordpress.com/pricing/

    2. Then, at your domain registrar (Namecheap), update your domain nameservers (DNS) to use WordPress.com’s:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    DNS changes can take anywhere from a few hours up to 48 hours to fully propagate across the entire internet, so you won’t see those changes immediately.

    I hope that clarifies things! Let us know if you have any questions or need help with anything else.

  • Unknown's avatar

    Hi there!

    I’m showing your page is loading at https://lclaireportfolio.wordpress.com/ just fine. If you’re trying to load your domain and see your WordPress.com hosted site, you’ll need to do two things:

    1. Upgrade to one of our paid plans and choose the “use a domain I already own” option: https://wordpress.com/pricing/

    2. Then, at your domain registrar (Namecheap), update your domain nameservers (DNS) to use WordPress.com’s:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    DNS changes can take anywhere from a few hours up to 48 hours to fully propagate across the entire internet, so you won’t see those changes immediately.

    I hope that clarifies things! Let us know if you have any questions or need help with anything else.

  • Unknown's avatar

    Thanks so much! I think perhaps I was getting the other page because I needed to clear my cache — anyway, it is working for me now, too. I appreciate your help and the instructions.

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