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Forums / Redirect a '.com' site for a 'wordpress.com' site different wordpress users

Redirect a '.com' site for a 'wordpress.com' site different wordpress users

  • Unknown's avatar
    estudiodaalma · Member · Jan 20, 2017 at 2:21 pm
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    Hi.
    I’ve bought a ‘.com’ domain with a different user than the one I want to use this ‘.com’ domain. How can I transfer this ‘.com’ to the correct wordpress user?
    Thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    estudiodaalma · Member · Jan 21, 2017 at 6:41 pm
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    Not sure if that was very clear, let’s try again. I’ve bought “estudiodaalma.com” domain, with a different wordpress user and what happens is that this adress is pointing to that user’s primary site (it’s a wordpress site as well).

    What I would like to do is to point this domain, “”estudiodaalma.com” to “estudiodaalma.wordpress.com”. How can I do this?

    Thank you so much for your help.

  • Unknown's avatar
    estudiodaalma · Member · Jan 24, 2017 at 5:59 pm
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    Not sure if that was very clear, let’s try again. I’ve bought “estudiodaalma.com” domain, with a different wordpress user and what happens is that this adress is pointing to that user’s primary site (it’s a wordpress site as well).

    What I would like to do is to point this domain, “”estudiodaalma.com” to “estudiodaalma.wordpress.com”. How can I do this?

    Thank you so much for your help.

    #modlook

  • Unknown's avatar
    timethief · Member · Jan 24, 2017 at 6:00 pm
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    Please post the relevant username accounts involved here and all details.

  • Unknown's avatar
    timethief · Member · Jan 24, 2017 at 6:03 pm
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    Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and their associated email address and purchased any upgrades for it.

    The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them, or to transfer the blogs and the upgrades to another username account, or to use the lost password link, or the account recovery form, or to delete site content, or to delete the site itself.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    Read also: Account Recovery https://en.support.wordpress.com/account-recovery/

    Have you read these support docs?
    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
    https://en.support.wordpress.com/my-upgrades/#transferring-upgrades

  • Unknown's avatar
    estudiodaalma · Member · Jan 24, 2017 at 6:06 pm
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    I have 2 users: “rubiterapias” and “estudiodaalma”.

    I bought domain “www.estudiodaalma.com” using rubiterapias user.

    As result, when we type “www.estudiodaalma.com” it is opening “www.rubiterapias.com”.
    What I wanted is that when we type “www.estudiodaalma.com” it should be showing estudiodaalma.wordpress.com.

    Thank you so much for your help.

    #modlook

  • Unknown's avatar
    estudiodaalma · Member · Jan 24, 2017 at 6:09 pm
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    I want both sites to be active. with both users. But independently. I know I should have bought the domain with estudiodaalma user, I did it wrong using rubiterapias user :(

    #modlook

  • Unknown's avatar
    estudiodaalma · Member · Jan 24, 2017 at 6:17 pm
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    Thank you for all the information you’ve wrote about.

    However, is not a case of transfering a blog, because there are two users with two different sites.

    What I did worng was buying a domain with the wrong user.
    Is that a way to change or to redirect to the correct user estudiodaalma domain “www.estudiodaalma.com” to “estudiodaalma.wordpress.com” – maintaining the “www.rubiterapias.com” as it is with rubiterapias user?

    Thank you very much

    #modlook

  • Unknown's avatar
    supernovia · Staff · Jan 25, 2017 at 2:39 am
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    Hi @estudiodaalma, since you own both users, here’s the fastest fix:

    – Add user rubiterapias to http://estudiodaalma.wordpress.com/ as an admin:
    wordpress.com/people

    – Login as user rubiterapias

    – Ask us here (or in chat at http://wordpress.com/help/contact ) to reassign this to the proper site

    After all of that is working, you can go through the process to transfer the domain to the correct user. Since that may take a while, it’s best to do the other parts first.

  • Unknown's avatar
    rubiterapias · Member · Jan 25, 2017 at 10:06 am
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    Hi,

    Thank you so much for your help.

    – I’ve already add rubiterapias as admin to estudiodaalma.wordpress.com/people.

    – I’m now logged in as rubiterapias.

    Can you help? :)

    #modlook

  • Unknown's avatar
    supernovia · Staff · Jan 25, 2017 at 6:13 pm
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    This is done. The domain was under the correct user already, and I’ve moved it to the right site. Go ahead and restart your browser, and you should be set. Cheers!

  • Unknown's avatar
    rubiterapias · Member · Jan 25, 2017 at 7:15 pm
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    Thank you so much for your help! :) 5 stars! :)
    It’s done :)

    #modlook

  • Unknown's avatar
    supernovia · Staff · Jan 25, 2017 at 11:33 pm
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    Cheers rubiterapias :)

  • The topic ‘Redirect a '.com' site for a 'wordpress.com' site different wordpress users’ is closed to new replies.

Tags

  • transfer upgrades to another username account
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 12 replies
  • Last activity 9 years
  • Latest reply from estudiodaalma

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