Redirect error

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  moedigemannen · Member · Sep 16, 2017 at 2:42 pm

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  Fellow bloggers,

  I am in the middle of moving my blog from wordpress to my own website. I have used the redirect to direct it to my website. I have used a subpage to direct it too: http://www.moedigemannen.nl/moedigemannenblog. Because this is the direct address of my blog. I now know that I should have used have used my main URL: http://www.moedigemannen.nl. I can’t seem to change it, because it gives some kind of error when I click on it in the domain section. It is like it keeps loading and I only see a screen with grey flashing bars instead of text. Does anyone now how to solve this? Thank you in advance!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 16, 2017 at 9:47 pm

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  There is no domain mapping upgrade for moedigemannen.nl here at wordpress.COM.

  moedigemannen.nl is hosted by mijndomein.nl BV
  Name Servers:
  ns2.metaregistrar.nl
  ns1.metaregistrar.nl

  Registrar:
  Metaregistrar B.V.
  Zuidelijk Halfrond 1
  2801DD Gouda
  Netherlands

  Contact your web host.

  This is wordpress.COM support and that site is not on our servers. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. However, about 30% of those who post here every day are posting to the wrong support forum and must be redirected to the correct support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  moedigemannen · Member · Sep 18, 2017 at 6:41 am

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  Thank you for your answer. I know that moedigemannen.nl is not hosted here. But my blog http://www.moedigemannblog.nl is, as stated in my message . I have redirected accidentally to an extension moedigemannen.nl/moedige-mannen-blog and can’t change it because of a error in the system, it seems like a loading problem. Instead of text I see grey flashing bars. I want to change it to moedigemannen.nl without the extension.

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  moedigemannen · Member · Sep 19, 2017 at 2:38 pm

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  My original domain is: moedigemannen.wordpress.com. Within my account i have the possibility to contact support in the help section. But there seems to be the same error in this section as in the redirection which prevents me from contacting support. Does anyone know another way to contact support at WordPress.com? Thank you in advance!

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  keegansingh · Member · Sep 19, 2017 at 2:52 pm

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  Hi there,

  You are able to access your account page, but it is not loading correctly? Is this correct?

  Can you try force refreshing your page to see if that solves the issue? You can force refresh by hitting the keys below –

  – Windows: Ctrl + F5
  – Mac: Command + R
  – Linux: F5

  If that doesn’t work, please try clearing your browser cache. You can learn how to clear your specific browsers cache by following these steps – https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache 

  Please check this page to see if you have javascript enabled – https://enable-javascript.com/

  You can learn about other browser issues here in the support docs here – https://en.support.wordpress.com/browser-issues/

  Please be patient and staff will reply to your issue. Let me know if this worked to solve the issue.

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  supernovia · Staff · Sep 19, 2017 at 5:16 pm

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  Hi @moedigemannen, did you still need help with this?

  I can see a redirect from moedigemannen.wordpress.com to http://www.moedigemannen.nl/moedige-mannen-blog/ . If that isn’t correct, let me know and we’ll update it here.

  Cheers :)

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  moedigemannen · Member · Sep 19, 2017 at 6:06 pm

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  Hi supernovia,

  It would be great if you can correct it. I would like to have the redirect to:
  http://www.moedigemannen.nl.

  Could you send me a message when it is done?

  Thank you for your help!

  Cheers,

  Raoul

  @keegansingh: Thank you for the advise. I have tried these, but it does not seem to work.

  I was a bit frustrated because I have been working a long time on the redirect and on my other website. Sometimes its a bit frustrated when you know enough to get in trouble but not enough to solve it ;-). But I have learned a trick or two in the proces.

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  supernovia · Staff · Sep 19, 2017 at 7:03 pm

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  No problem, that’s done, though you may need to close and re-open your browser to see it. Let us know if you need more help!

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  moedigemannen · Member · Sep 19, 2017 at 8:33 pm

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  Thanks Supernova, I have seen the change!

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  supernovia · Staff · Sep 19, 2017 at 9:20 pm

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  Glad we could help. Cheers!