Redirect issue

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  pawspaceadmin · Member · May 22, 2023 at 5:32 pm

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  Hello,

  I’m trying to access my WordPress website but it does not allow me to add any plugins and deny me to full access. It redirects to the other login page.

  Please take a look at: https://prnt.sc/tiVgzj4vWms9

  This is my domain: pawspaceapp.com

  Please help me to solve the problem. Please reset my wordpress.

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · May 23, 2023 at 4:36 am

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  Hi there. I have checked the account and domain, and the name servers on the domain are not pointed at WordPress.com so that the internet knows the site is hosted here. I have temporarily set the site primary address back to harrisrmeglen.wpcomstaging.com so that the users can access and work on the site.

  Log into your domain registrar account, and change the domain name servers to the following three.

  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  It can take 24-72 hours for a change to the domain settings to fully propagate around the internet. Generally though in 4-6 hours things should have stabilized and the domain can be set as primary.

  4-6 hours after you change the name servers, go to My Site > Upgrades > Domains, click on the three-dots icon to the right of the domain name, and set your domain name as Primary, and your site will appear under that domain name. It should also correct any image issues on the site as well. For those 4-6 hours with the site set to the staging address, if you built pages with Elementor, the site will not show the images correctly, but after the propagation and setting the domain back as primary, they should then show properly/.

  Let us know if there are any issues.