Redirect Site pay option not finalizing

lesnewsdusysteme · Member · Aug 11, 2015 at 8:48 pm
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Hi everyone,

I was trying to buy the Redirect Site option (€13) but I can’t finalize transaction. Something happens right after the last screen, the one where I’m entering my credit card information. I get an error message.

Is this option still available and working? I had trouble to get to its page.

Thanks :)

The blog I need help with is: (visible only to logged in users)
thistimethisspace · Member · Aug 11, 2015 at 8:58 pm
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That must be frustrating. Please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
lesnewsdusysteme · Member · Aug 11, 2015 at 9:03 pm
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I already subscribed, thanks.

Did you add the modlook tag for me? It’s already here ^^
thistimethisspace · Member · Aug 11, 2015 at 9:10 pm
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Yes, I entered it for you. :)
lesnewsdusysteme · Member · Aug 11, 2015 at 9:14 pm
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Thanks! Now I only have to wait for some official answer about that upgrade.

There’s nothing in my billing history, and the extensions panel is empty. I guess payment was canceled.
thistimethisspace · Member · Aug 11, 2015 at 9:33 pm
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Either that or it never completed but not to worry as Staff will help as soon as they can.
rachelmcr · Member · Aug 12, 2015 at 11:36 am
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Hi there,

Can you please copy and paste the exact error message you see when you try to purchase that site redirect upgrade? That will help me investigate this for you. :)
lesnewsdusysteme · Member · Aug 12, 2015 at 12:12 pm
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Well. It worked this time! :)

Sorry for any inconvenience.

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