Redirected links and blank pages?

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  bcnbackup · Member · Jul 11, 2024 at 6:00 pm

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  Hello –

  I’m trying to do an import on my private blog, bcnbackup.wordpress.com. I used to be able to got to this link to do it: https://wordpress.com/import/bcnbackup.wordpress.com

  Now the link URL changes to this and renders a blank page: https://wordpress.com/import

  The same happens when I got to any other link on the left side. The links that used to have the URL in the address now switch to this and renders blank pages. Ex: https://wordpress.com/comments/all, https://wordpress.com/media, etc. What is going on? Are there any WP changes I’m not aware of?

  The blog I need help with is: (visible only to logged in users)

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  staff-papyrus · Staff · Jul 11, 2024 at 9:44 pm

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  Hi there!

  I wasn’t able to reproduce this issue on your site or any of my own. I suspect this may be the result of some faulty browser data.

  Can you try clearing your browser’s cache as well as any WordPress.com cookies? (Note that clearing WordPress.com cookies will log you out of your account.)

  We have links to browser-specific guides for both processes here: https://wordpress.com/support/browser-issues/

  After logging back in, try visiting Tools > Import again. You may also want to try logging in from another browser or device, if possible, to try isolating where the issue is coming from.

  Let me know how that goes!