Reembolso

  • Unknown's avatar
    elespectadorweb · Member ·

    Hola, he mandado un email pidiendo el reembolso de mi dinero ya que tuve varios problemas con la cuenta a la hora de activarla y lo han hecho con mi tarjeta pero han cometido varios errores.
    El viernes pasado he mandado el soporte pero no tuve respuestas al respecto.
    Espero me puedan ayudar ya que es mucha plata y la necesito.
    Desde ya muchas gracias.
    Martin

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pmciano · Member ·

    @elespectadorweb

    I’d be happy to cancel elespectadorweb.com and refund the associated charge.

    Before I proceed, there are a few points I need to cover.

    If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again, once canceled.

    If you want to keep using your domain, but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    For more information on using the domain elsewhere, please see:

    http://en.support.wordpress.com/domains/domain-management/

    Once you confirm how you’d like to proceed, I will get started processing your transaction.

  • Unknown's avatar
    elespectadorweb · Member ·

    Yes, i’m sure to cancel the account and the domain. Thanks!!

  • Unknown's avatar
    pmciano · Member ·

    @elespectadorweb

    I’ve canceled your domain and refunded the associated charge. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

    WordPress.com accounts are permanent, and you can find more information about that here:

    http://en.support.wordpress.com/deleting-accounts/

    However, if you want to permanently delete your site, follow the guide below:

    http://en.support.wordpress.com/settings/delete-site/

    Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason.

    If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:

    http://en.support.wordpress.com/settings/privacy-settings/

    If you have any more questions regarding this transaction, let me know.

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