Refind Domain

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  ashleyriches10 · Member · Sep 11, 2017 at 10:19 am

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  Hi,

  I used to own a domain name but my subscription expired and I now can’t find it. I’d like to repurchase it. Where should I go?

  Many thanks

  The blog I need help with is: (visible only to logged in users)

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  christineoakfield · Member · Sep 11, 2017 at 10:34 am

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  Hi, @ashleyriches10,

  Depending on how long ago your subscription expired, the domain may/may not be available.

  I’m going to tag staff for assistance, with the modlook tag, but please provide the domain URL in the meantime, we’ll see what we can figure out for you.

  Best Regards.

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  ashleyriches10 · Member · Sep 11, 2017 at 10:35 am

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  ashleyriches.com

  Thanks very much for your help

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  christineoakfield · Member · Sep 11, 2017 at 10:49 am

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  You are welcome.

  According to whois, your site ashleyriches.com has been removed from WordPress.com’s system and is now in redemption with their registrar.

  The good news is that there is a possibility that WordPress.com staff may be able to recover the domain, while in redemption, but their registrar charges an $80 late renewal fee to restore it.

  The responding staff member will confirm the price – just in case that has changed recently.

  To expedite the process, if you know you want to proceed if that amount ($80) is correct, you need to :
  1)Agree to pay the $80 late renewal fee to recover your domain, should it still be available.
  2) Confirm the paid plan that you would like to use going forward (https://wordpress.com/pricing/)

  Once you confirm that you wish to proceed, the staff member will create a payment request for you for the appropriate amount. Once paid, they may begin the process with their domain registrar. Typically takes 2-3 days in total.

  Any other options? Yes, you may wait until the domain is released, but you may not be able to get it back if it is purchased at auction during this time.

  Time is of the essence if you do decide to try and recover the domain, so let staff know how you would like to proceed, as soon as possible.

  I hope you get it resolved quickly.

  Best Regards.

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  ashleyriches10 · Member · Sep 11, 2017 at 10:52 am

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  Hi Christine,

  Thanks very much for this. I am happy to pay the redemption fee and can confirm I’ll use the plan you suggest going forward.

  I look forward to the relevant staff member being in touch.

  Kind regards

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  christineoakfield · Member · Sep 11, 2017 at 11:10 am

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  :) Happy to help.

  Almost there. Please take a look at this page and let us know what plan you would like going forward. I can’t recommend a plan to you. :)

  Then you’ll be good to go, for when staff responds.

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  ashleyriches10 · Member · Sep 11, 2017 at 1:42 pm

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  Great. I’ve chosen a package and look forward to hearing from the staff. Thanks again

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  staff-zinnia · Staff · Sep 12, 2017 at 10:20 pm

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  Hi –

  I’ve sent a note to your email on file with more details and a payment link.

  Let me know if you don’t see it.

  In 2-3 days our domain partner should be in touch with an update and I’ll reach back out at that time.