refond from 30 july still no received.

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  talleresdepaz · Member · Aug 25, 2013 at 6:38 pm

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  0n 3o july 2013 by a mistake I buyed for amount 289 in diferents templates, wch I cancel in teh same day ones I notice my error. I wrote to you and sey me by mail is ok I will receive the refound. One mont past and in my bank is not any kindof refound. ¿hawmuch time do I wait to recover my found os this mistake¿. My historical is every proforma. Naw I should need to buy some thiks but honestly I have fear…

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  kathrynwp · Staff · Aug 26, 2013 at 7:22 pm

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  Hi there, I see refunds totalling $283 issued on your account ($271 + $13). The refunds should appear on the statement for same credit card you used to purchase the themes. Could you please double-check with your credit-card company and let me know whether they can confirm receipt of the refunds?

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  talleresdepaz · Member · Aug 26, 2013 at 9:31 pm

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  tks for repling I cheked today and NO refound rceived in my bank (have only one bank for everything) in August either july ¿can you tel me the date of refound of wordpress? and I wil claim to my bank
  regars

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  kathrynwp · Staff · Aug 26, 2013 at 9:35 pm

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  Thanks for letting me know. I’ll ask our team to have a further look into this and will keep you posted.

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  kathrynwp · Staff · Aug 27, 2013 at 2:36 pm

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  Hi there, I just found your other thread where you said that you located the refunds on your account. I’m very glad to hear that, thanks for letting us know.

  In future, it would be great if you could reply in your original thread so all the information stays together in one place. Thanks very much!