refound

• 

  androx20 · Member · Nov 10, 2016 at 3:59 pm

  • Copy link
  • Add topic to favorites

  Good morning my situation is the following buy without wanting the bussiness service offered by you but I thought to pay it monthly and without wanting to charge the annual price and I just canceled and told me that I would be reimbursed the money more or less how many days Wait for the refund

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Nov 10, 2016 at 5:15 pm

  • Copy link

  Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

• 

  staff-zinnia · Staff · Nov 10, 2016 at 6:21 pm

  • Copy link

  Hello –

  I see that you cancelled WordPress.com Business Plan today. There has been a refund processed for the full amount, $299. The funds could take up to 7 business days to reach your account.

  Let me know if there’s anything else I can help with.