REFUND

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  sherrytangri · Member · Nov 21, 2021 at 6:17 pm

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  I have been charged on my credit card

  Info: WORDPRESS [redacted]

  I did not approve this charge and I want to request for refund and cancellation.

  Please help

  Regards
  Sherry

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Nov 21, 2021 at 11:22 pm

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  Hi there,

  For your security I have removed the transaction ID you included in your original message. I was able to find a matching transaction on our end. Can you confirm does the domain myweirdo.com or the username @ohthatweirdo sound familiar at all?

  Thanks for the additional info!

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  sherrytangri · Member · Nov 22, 2021 at 2:50 am

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  Thanx for reply.
  Yes I took myweirdo.com last year.
  Can you cancel it as I don’t wish to uae it any further.
  Is it possible ?

  Regards
  Sherry

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  kokkieh · Staff · Nov 22, 2021 at 4:38 am

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  Hi Sherry,

  As you’ve verified your ownership of the upgrade in question with a valid transaction ID, I’ve cancelled and refunded the recent payment for the domain connection upgrade. You should receive the full refund in about 10 business days, depending on your bank’s processing times.