Refund

  • Unknown's avatar

    Hi, I asked for a refund Monday and never received a confirmation email ?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Our logs show we sent you two separate emails for the plan and domain refunds respectively, and a third email regarding the domain cancellation. If you didn’t receive those, they might have landed in spam, or one of the automated filters in Gmail.

    I can confirm your refunds have been processed on our end, and you can also view the refund receipts in your billing history page at https://wordpress.com/me/purchases/billing

    You should receive the full refund in about 10 business days, depending on your bank’s processing times.

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