Refund

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  datafusionblog · Member · Jan 22, 2015 at 1:28 pm

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  Billed twice for my premium account and would like a refund.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jan 24, 2015 at 5:49 pm

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  I’m only seeing one processed charge for WordPress.com Premium. Since it was an autorenewal, there is sort of an “approval” process before the actual charge is run through. Sometimes this can display in your bank as a charge when it is not. But it usually goes away once the real charge goes through. Can you take a look and double check that your bank is actually showing two charges?

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  datafusionblog · Member · Feb 3, 2015 at 12:25 pm

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  I did some further investigating and it seems as though this second charge relates to another blog connected to mine that a colleague purchased.

  Sorry for the inconvenience. We are all set.

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  staff-ozmodiar · Staff · Feb 5, 2015 at 12:37 am

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  Glad that you were able to sort it out.

  Thanks for using WordPress.