Refund

• 

  adedini · Member · Jan 29, 2015 at 3:38 pm

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  Hello,
  A few days ago I have make an error by going on wordpres.com instead of wordpress.org. I have by clumsiness click on premium. I have try to cancel all this mistake but unsuccessfully because you have me remove 80 euros on my bank account. I took an hosting to blue host and I loaded wp and bought a theme from $58….
  I don’t need of wp premium. You should have send me an e-mail 2 days before taking my money but I never received anything.
  Thank you for doing what’s necessary to pay me off as fast as possible. I do not speak a good english, that’s the reason why of all this trouble, and i’m sorry, but i don’t have any money and this transaction make me in a very bad situation.

  Thank you to give me an answer and to pay me off as soon as possible.

  Cordially

  Mme Dini Adeline ( France)

  The blog I need help with is: (visible only to logged in users)

• 

  clickysteve · Staff · Jan 29, 2015 at 4:35 pm

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  Hey!

  Thanks for getting in touch. Sorry to hear you’ve been having hassles!

  I’ve gone ahead with the cancellation and refund of this for you. Please be aware that it can take up to 7 days for the transaction to show up on your statement, though it usually happens much quicker than that!

  All the best,