Refund

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  jssspppp · Member · Mar 31, 2015 at 6:29 am

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  Auto renew took a payment yesterday that I would like refunded asap. Please tell me how to do this. I do not use this WordPress. I cannot find any refund info in the email or on my page. Please advise. Thanks. Jemima

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Mar 31, 2015 at 1:34 pm

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  @whitelinenmadeeasy

  I’d be happy to cancel thexbenchcompany.com and refund the associated charge.

  Before I proceed, there are a few points I need to cover.

  If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again, once canceled.

  If you want to keep using your domain, but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  For more information on using the domain elsewhere, please see:

  http://en.support.wordpress.com/domains/domain-management/

  Once you confirm how you’d like to proceed, I will get started processing your transaction.

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  jssspppp · Member · Mar 31, 2015 at 2:30 pm

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  Hi. Please cancel everything. I do not use it and do not mind if all the domain names are lost. Thanks

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  pmciano · Member · Mar 31, 2015 at 7:44 pm

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  @whitelinenmadeeasy

  I’ve canceled your domain and refunded the associated charge, as requested. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

  If you want to permanently delete your site, follow the guide below:

  http://en.support.wordpress.com/settings/delete-site/

  Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason.

  If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:

  http://en.support.wordpress.com/settings/privacy-settings/

  If you have any more questions regarding this transaction, let me know.