Refund

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  dsebastian08 · Member · May 31, 2015 at 11:04 pm

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  So I know I can’t get a refund for the domain name anymore but am I still going to be charged $99 tomorrow (day 15) ? I just tried to cancel my premium account and got this:

  “As your domain is 12 days old, you will be refunded $0.00, which is $0.00 for the plan minus $0.00 for the domain. The domain will remain registered to you and can be used on WordPress.com or transferred.”

  I’m waiting to receive the email to continue the process before I get charged tomorrow. Thanks for your help.

  The blog I need help with is: (visible only to logged in users)

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  ariwinokur · Member · May 31, 2015 at 11:12 pm

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  I have tagged this thread so that it can be addressed by a staff member. Please make sure you are subscribed to this thread so that you know when the staff member responds. You can subscribe by clicking the “Subscribe to Topic” link on the right.

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  dsebastian08 · Member · Jun 1, 2015 at 2:57 am

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  ok ariwinokur thanks

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  rachelmcr · Member · Jun 2, 2015 at 3:06 pm

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  Hi there,

  I just checked your account and I see that you cancelled the Premium plan, which cancelled the pending payment for that plan. WordPress.com didn’t collect any payment for the plan since it was cancelled before the payment finished processing.

  You may still see a pending charge on your credit card, until your credit card company processes that cancelled payment. (You can contact your credit card company for details about how long that will take.)

  Please let me know if I can do anything more to help with that. :)