refund

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  lckylfty9 · Member · Dec 20, 2015 at 11:44 pm

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  cannot get refund since site was accidentally deleted

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  timethief · Member · Dec 20, 2015 at 11:46 pm

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  This site http://www.lckylftylens.co/ is no hosted by wordpress.COM and you failed to provide the URL of this deleted site you refer to. Post it now please.

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  lckylfty9 · Member · Dec 20, 2015 at 11:48 pm

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  The site I purchased http://www.lckylftylens.co was mapped to wordpress. I tried to delete the http://www.lckylftylens.wordpress.com blog

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  timethief · Member · Dec 20, 2015 at 11:54 pm

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  https://lckylftylens.wordpress.com/ has not been deleted and it does not redirect to http://www.lckylftylens.co/

  lckylftylens.co is hosted by GoDaddy.com
  Hosting provider: GoDaddy.com
  WHOIS: Click Here
  IP Address: 198.71.232.3
  Name Servers:
  ns66.domaincontrol.com
  ns65.domaincontrol.com

  I got this result from the domain helper at https://en.support.wordpress.com/domain-helper/
  There is no domain mapping upgrade for lckylftylens.co

  Will you please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  lckylfty9 · Member · Dec 20, 2015 at 11:59 pm

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  Thanks

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  lckylfty9 · Member · Dec 21, 2015 at 12:37 am

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  Btw I changed my DNS back to the standard godaddy provided since I could not work on my site.

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  lckylfty9 · Member · Dec 21, 2015 at 5:30 am

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  sorry, the wordpress blog the site was mapped to was lckylftylensdotco.wordpress.com

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  kokkieh · Staff · Dec 21, 2015 at 10:35 am

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  Hi there,

  It is not possible to restore the WordPress.com site that you have deleted, but I have refunded you the $13 for the domain mapping upgrade. The refund should appear in your account within a few days.

  If you want to try again you can register a new free address, and then add domain mapping again. Please let me know in this thread if your domain mapping won’t work if you try it again – no need to start a new thread :)

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  lckylfty9 · Member · Dec 21, 2015 at 11:11 am

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  @Kokkieh

  Thanks for your assistance. Is there anyway possible to get setup help via email?

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  kokkieh · Staff · Dec 21, 2015 at 12:54 pm

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  With “setup help” do you mean to set up your site? If you have a blog with a paid upgrade you can submit a support ticket via this link: http://support.wordpress.com/contact/

  You might also want to consider working through our tutorials here:

  Homepage

  
  
https://en.support.wordpress.com/video-quick-start/