Refund

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  cmarie2923 · Member · Jan 1, 2022 at 10:19 pm

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  Refund. I turned off auto pay and deleted domain and I was still was charged.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jan 3, 2022 at 5:09 am

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  Hi there,

  I looked at your account, and can see that you disabled auto-renew, and then cancelled your plan and domain two days ago, on 1 January.

  However, those upgrades already renewed a month ago, on 2 December. We sent you an email reminder that the renewals were coming a month earlier, on 2 November. You can see the receipt for the renewal, dated 2 December, in your billing history at https://wordpress.com/me/purchases/billing

  I’ve processed a late refund for your Premium Plan for $96, but it’s no longer possible to refund the $22 for your truth-seekers.blog domain, as it’s too far past the 96-hour refund period for domains. But we can still restore that domain to your account for another day or two. Then you can continue using it until it expires, or you can transfer it away from us to use somewhere else. Let me know if I should do that for you.