Refund

  • Unknown's avatar
    kitswebsite · Member ·

    I am trying to get a refund of my subscription. I tried to get a refund within 30 minutes because the website is impossible to use.

  • Unknown's avatar
    timethief · Member ·

    https://kitdewaaldotcom.wordpress.com is no longer available. The authors have deleted this site.

    Do you want to use the domain URL on another site?

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes from 1 – 2 weeks for the refund to be received.

    Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    I tagged this thread with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • supernovia · Staff ·

    Hi @kitswebsite, I can see everything was already cancelled and refunded. Please allow your bank or card company a few days for the funds to route back to you. Cheers!

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