Refund
-
I requested a full refund and haven’t heard or seen the refund to my pay pal account. I requested this back in Dec
-
This is December 2015. You registered 1 month ago https://en.forums.wordpress.com/profile/georgialaskagirl
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel an upgrades, claim a refund for any qualified upgrades, and disable auto-renew.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
I tagged this thread with modlook in the sidebar for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
I also requested this be cancelled back in early December. This is my second notice to follow up with my first request to cancel the service.
So once again cancel my service and refund my paypal account for the 99.00.
Thank you,Holly Melear
Project Manager
VACAA Group Practice Program Management Support
Supporting Alaska VA Healthcare System
Business Information Technology Solutions, Inc. (BITS)
(410)212-1285
hmelear
-
Every time you post to this support forum under this username account there is a record of you doing so. Go to https://en.forums.wordpress.com/profile/georgialaskagirl
-
If you registered a site under a different username account and purchased upgrades for it that you now want to cancel, then note what I posted above in my first response to you above.
Companies, organizations and/or groups of any kind do not own blogs.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel an upgrades, claim a refund for any qualified upgrades, and disable auto-renew.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
-
-
-
Thank you,
Holly Melear
Project Manager
VACAA Group Practice Program Management Support
Supporting Alaska VA Healthcare System
Business Information Technology Solutions, Inc. (BITS)
(410)212-1285
(email visible only to moderators and staff)>
-
Hi there,
I have cancelled and refunded your Premium Plan purchase as requested.
However, I can find no record of you ever having contacted us about this before. If you had tried to cancel via the Purchases page you would have received an email confirmation if it was successful.
- The topic ‘Refund’ is closed to new replies.
WordPress.com Forums 