refund

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  dontfuckwithmydrink · Member · Dec 28, 2015 at 9:31 pm

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  dontfuckwithmydrink · Member · Dec 28, 2015 at 9:32 pm

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  I received the renewal over the holidays and was out of town. Can you please cancel the domain and refund the $26

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  timethief · Member · Dec 28, 2015 at 9:34 pm

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  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel an upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I tagged this thread with modlook in the sidebar for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Dec 29, 2015 at 12:48 pm

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  Hi there,

  I can still cancel your domain renewal, but that will mean cancelling the domain completely. Cancelling a domain means you give up ownership of it and we can’t guarantee when it will become available again or that you will ever be able to register it again elsewhere. You should only cancel a domain if you are sure you no longer want to use it.

  Can you please confirm that you want to cancel your domain, then I can take care of this for you.

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  dontfuckwithmydrink · Member · Dec 29, 2015 at 5:57 pm

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  That would be great, thank you. Please cancel the domain.

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  kokkieh · Staff · Dec 30, 2015 at 7:37 am

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  Thanks for confirming.

  I have cancelled your domain and issued a refund. It can take up to 7 days for the refund to appear in your account, so please be patient while waiting for that.

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  dontfuckwithmydrink · Member · Dec 30, 2015 at 7:14 pm

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  Thanks!