Refund

  • Unknown's avatar
    sirons58 · Member ·

    I had purchased a course study last year for tips and tricks using the site. I did not authorize automatic billing, yet my credit card was billed. Please let me know your process for a refund. Thanks.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @sirons58, we’d be happy to help. I don’t see recent charges on this account, though. Did you make the purchase under another username?

    Try logging out, then logging back in with the email address that got notifications from the course. Then update us here. Once we’ve got the right account we’ll help you get this sorted. Thanks!

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