Refund

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  jimbomags · Member · Jan 30, 2016 at 8:40 pm

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  Hi, on the 29th of Jan I upgraded to your premium service and then a few minutes later I decided to upgrade to business instead. Unfortunately after I looked at the service in more depth I realised it wasn’t what I wanted. I then requested a refund but I have only received £167 (the difference between premium and business) and not the full £250. Can I have the remaining £85 please?

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  staff-doublebassd · Staff · Feb 1, 2016 at 8:42 pm

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  Hi there,

  Both the £167 and the £85 amounts were refunded to your account. It can take between 7-10 business days for the refund to reflect in your bank statement.

  Let us know if you have any questions.

  Thanks!