Refund

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  cerealkicks · Member · Mar 14, 2016 at 8:36 pm

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  I have not used this domain in about ten months and my yearly payment just went through today and I had no clue this was going to happen. I had totally forgot about this domain and automatic payment! I would like to have this charge refunded to me as I don’t even use this. Please help! THANKS

  The blog I need help with is: (visible only to logged in users)

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  lifeintheuktoday · Member · Mar 14, 2016 at 8:55 pm

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  I had exactly the same problem except they charged me for 3 years and I never ever used the site. I set it up on a day training course and BINGO – $99.00 a year to WORDPRESS and absolutely zero for me. No refund no apology basically tough luck we just charge you – we don’t look and see whether you are using the site.

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  timethief · Member · Mar 14, 2016 at 8:57 pm

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  @cerealkicks
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  jubins16 · Member · Mar 14, 2016 at 8:58 pm

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  Hi cerealkicks,

  I’ve added the modlook tag to this thread to draw staff help for you. Please be patient while they get yo you, and make sure you subscribe to this thread so you know when someone responds.

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  timethief · Member · Mar 14, 2016 at 8:59 pm

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  @lifeintheuktoday
  If have an outstanding issue then create your own thread by using this link https://en.forums.wordpress.com/?new=1

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  staff-doublebassd · Staff · Mar 14, 2016 at 9:57 pm

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  Not a problem! I have canceled your subscription for Hey there,

  Not a problem! I have canceled your mapping subscription and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,