Refund

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  kphm42 · Member · Mar 16, 2016 at 3:41 pm

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  Hello,

  I put in a request for a refund for a domain and a Google Apps purchase that I made through PayPal. It looks like I was credited $26 of my $76.00 purchase, but I don’t have any confirmation that the Google Apps purchase of $50 will be refunded.

  Can you let me know if this will be refunded through WordPress or if I have to take another step?

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 16, 2016 at 3:43 pm

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  I don’t have an answer for you. And, when we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads, so I did that for you.

  How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kphm42 · Member · Mar 16, 2016 at 3:49 pm

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  Thank you, I appreciate that.

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  timethief · Member · Mar 16, 2016 at 3:50 pm

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  You’re welcome. All you need now is patience.

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  staff-doublebassd · Staff · Mar 17, 2016 at 2:43 am

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  Hey there,

  I have canceled your subscription for Google Apps and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,