Refund

• 

  hirents · Member · Mar 21, 2016 at 7:40 pm

  • Copy link
  • Add topic to favorites

  Hello there.

  I am having troubles with WordPress therefore I am wanting a refund. Can you please help me with the refund as I am having no luck at my end

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 21, 2016 at 7:42 pm

  • Copy link

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: If you purchased a domain URL through wordpress.com and wish to keep it to use it on another site then, of course, there will be no refund for that portion of the upgrade.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you need Staff to assist you with sorting this out,
  type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.