Refund

  • Unknown's avatar
    rhiannonbarnes · Member ·

    Hi Team, can someone please contact me about getting a refund.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Hello there,

    The good news is that you don’t need to contact Staff for that.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes from 1 – 2 weeks for the refund to be received.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew there. > Dashboard > Store > My Upgrades.

  • Unknown's avatar
    rhiannonbarnes · Member ·

    Hmm my total is 163 pounds and I can only get a refund of about half of that. The receipt isn’t clear on what is a domain registration, or domain renewal

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