Refund

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  carloz2002gmailcom · Member · Apr 15, 2016 at 10:13 pm

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  Hello
  I have processed a full refund for the upgardes in packages i did tonight. But my email only states i have been refunded for £167.00 (business to premium upgrade) and the £11.00 Domain Map. I did purchase the business plan for £69.00? I have not received a email confirming this refund. Please can you contact me and let me know that i should be in receipt of £247.00 in total (£11.00 / £69.00 / £167.00) Its the £69.00 im questioning.
  Kind Regards
  Carl Hodges

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  staff-doublebassd · Staff · Apr 15, 2016 at 10:15 pm

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  Hi there,

  I see the £68 was not refunded to you so I went ahead and processed that just now. We apologize for the inconvenience. It will take 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Best,