Refund

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  musicforparticia · Member · Apr 21, 2016 at 6:53 pm

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  I have tried contacting this for my $99 refund however I have yet to hear back from someone. Can somebody please respond?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Apr 21, 2016 at 7:02 pm

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  Hi –

  Please remember that these public support forums are staffed by volunteers. You posted 5 times, for the same question. Please be patient as you wait for a volunteer to help you. Please mark all of the other threads that you created as ‘resolved’. This will lessen confusion and keep all communication in one thread.

  In order to request a refund, you will first need to verify that you are logged into the correct account. This means, you need to be logged into the account that originally purchased the upgrade you are trying to refund. Once logged in correctly, you will request your refund here: http://wordpress.com/purchases/

  It will take 7+ days for your refund to be posted back into your account. You can read more about refunds at WordPress.com here: https://en.support.wordpress.com/refunds/

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  staff-ozmodiar · Staff · Apr 21, 2016 at 7:26 pm

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  I have replied on your other thread.