refund
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Hello,
I successfully cancelled wordpress business program.
When can i refund my money for credit?
Im waiting for answers.Thanks.
Site: (email visible only to moderators and staff).
WP.com: Yes
Correct account: Yes -
Hi ygh0620
Note: refunds usually take about seven to ten business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you.
To know more about the refund process and policy, please refer to the documents link given below:
https://wordpress.com/support/refunds/
https://wordpress.com/support/manage-purchases/#refund-policyI am also tagging this thread as ‘modlook’ for staff attention, please wait for some time they will get back to you on this.
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Hi there!
It looks like the refund didn’t go through for some reason. I’ve just refunded the amount. You can see the refund receipt at https://wordpress.com/me/billing
The refund can take some time (a week or two) to show up on your credit card/bank. It’s entirely up to the credit card for processing and not something that we can control.
Would you mind sharing with us the reason for canceling? Did you need help with the site? Was something missing from the Business plan’s features? We’d love to understand the reason for the cancellation and see if we can help.
Regards
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Hi again!
I’m copying your response from this forum thread:
Our company wants to make a new service using wordpress site.
But, Our service was changed and We are not need to use wordpress.and I checked that it was cancelled for business plan. thank you.
But, I found out premium is not cancelled which i paid $14 On August 31.
Could you check again please?Thanks for sharing the additional details. The WordPress.com Premium plan was canceled as well. Are you still seeing the plan active on your site?
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