Refund

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  mikepanahi · Member · Jun 1, 2016 at 6:03 pm

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  Hi,
  I registred for premium service and paid $99 ‘ Recipe ID 18843160 ‘ two days ago and I need this to be canceled and refunded ASAP.

  It didnt say that I can not install a custom theme which I needed to do and have to utilize blue host for the new website and paid them again!!

  Please let me know when thew refund is processed.

  Regards, Mike

  The blog I need help with is: (visible only to logged in users)

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  rachelsquirrel · Member · Jun 2, 2016 at 6:47 am

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  Hi Mike,

  I can cancel and refund Premium for you. I just want to check whether you’d like to keep the domain? If yes, then it’s best not to cancel the domain and instead point the name servers to your Bluehost site. After 60 days you can also transfer it to a different registrar if you want. Are you happy to do that? If yes, then I can cancel Premium but leave the domain there and refund $73.

  Another option is I can transfer WordPress.com Premium to Jetpack Premium which is specifically for self-hosted sites and for $99/year includes an Akismet anti-spam subscription and VaultPress backups. If you’re interested in this option and would like to learn more go to:

  https://en.support.wordpress.com/jetpack-add-ons/

  Let me know what you’d like to do.

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  mikepanahi · Member · Jun 2, 2016 at 12:06 pm

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  Hi Rachel

  Please issue a full refund as we register a new domain with bluehost.

  Thanks for you help and send me an email confirmation with for the refund.

  Best, Mike

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  rachelsquirrel · Member · Jun 2, 2016 at 1:05 pm

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  Please issue a full refund as we register a new domain with bluehost.

  Ok, sure thing! I just want to make sure you’re aware that if I cancel this domain -nedentalpracticebrokers.com – you won’t be able to register it right away, if at all, with Bluehost. As long as you’re aware of that I’ll go ahead and cancel. Is that ok?

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  mikepanahi · Member · Jun 2, 2016 at 1:17 pm

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  Understood. Yes, please go ahead and cancel.

  Best, Mike

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  rachelsquirrel · Member · Jun 2, 2016 at 4:42 pm

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  Done! I’ve just cancelled and refunded in full the Premium subscription for $99/year which included the domain nedentalpracticebrokers.com. Please allow a few days for the transaction to appear in your account again.

  You’ve now got a free site here – https://goincase.wordpress.com – which you can keep for as long as you like.