Refund
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Hello,
I already canceled my account almost a week ago now. And I got a email saying that I would be refunded $73 when I paid $99. So I sent a chat and they said they would refund the other $26. The $26 has been refunded to my account, but the $73 still has not.The blog I need help with is: (visible only to logged in users)
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WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
If you go to your billing history page you will see the receipts for both amounts that were refunded.
https://wordpress.com/me/billing/If you haven’t yet received the refund, please get in contact with your bank and give them the PayPal reference that appears on the receipt. Refunds are issued instantly on our side, but we have no control over how long your bank takes to process it.
Please also don’t post multiple threads on one issue as that can actually lead to a delay in you getting help.
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