Refund

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  nataandleona · Member · Jul 4, 2016 at 6:21 am

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  Hi! I requested a refund, but still did not get any email confirming…

  The blog I need help with is: (visible only to logged in users)

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  hallluke · Member · Jul 4, 2016 at 7:15 am

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  Did you see the green success message when you were cancelling the purchase? Also did you try following these steps about not receiving a confirmation email?

  Try that out and in the meantime I’ve flagged the post so a member of staff will notice it and check on things for you.

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  kokkieh · Staff · Jul 4, 2016 at 4:06 pm

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  Hi there,

  I can confirm that the refund for your Premium Plan and Google Apps has been issued.

  If you didn’t receive a confirmation email, you can view and print out the receipts from the billing history page, here:
  https://wordpress.com/me/billing/