Refund

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  semdriving · Member · Mar 8, 2022 at 12:20 pm

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  Hi there I had a refund fund from February still not settled in my bank account please help me

  I don’t have a site linked to this WordPress.com account

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  staff-ozmodiar · Staff · Mar 8, 2022 at 3:31 pm

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  Hi,

  What is the URL of the site you purchased the refunded upgrade for? We’ll be happy to take a look and see if we can help.

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  semdriving · Member · Mar 9, 2022 at 4:37 am

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  It’s
  http://www.semdrivingschool.com.au
  Thanks

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  fstat · Staff · Mar 9, 2022 at 7:50 am

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  Hi there,

  Please reach out to CrazyDomains which appears to be the hosting provider of your site.

  We’re WordPress.com a different hosting provider and we can only provide support for sites that are hosted on our platform.

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  semdriving · Member · Mar 9, 2022 at 10:36 am

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  Hello support team
  I’m asking for my refund it’s ordered to be paid in bank Account within 3 days as I had a live chat with one of your support team member but it’s one month it doesn’t get through in my bank Account can you tell me what going you making customer like footbal ball passing from one department to another here is the proof that I have the money must get in my bank Account it’s not business you people doing

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  fstat · Staff · Mar 9, 2022 at 12:53 pm

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  I just realized that you’re referring to a refund regarding a purchase from WooCommerce.com.

  If you aren’t able to locate that refund in your bank statement, please provide your bank with the transaction ID that’s present in the refund receipt so that they can find it.

  You can find your refund receipt by going to WooCommerce.com > Account > Orders