Refund

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  brittanysmith0808 · Member · Mar 11, 2022 at 3:44 pm

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  Hi, I thought I closed my account and I was billed $300 for the domain. I wish to be reimbursed.

  WP.com: Yes
  Correct account: Unknown

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  staartmees · Member · Mar 11, 2022 at 3:58 pm

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  To be sure what a charge was about, check it at https://wpchrg.wordpress.com/. You find on the same page a form to contact the Billing Team.

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  brittanysmith0808 · Member · Mar 11, 2022 at 4:04 pm

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  No, I’m not looking to see what it’s for. I’m looking to be reimbursed. I would like to speak to the billing team. This site is closed and not in use and still being automatically billed.

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  staartmees · Member · Mar 11, 2022 at 4:19 pm

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  My answer still stands, you can contact the Billing Team from that page.

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  brittanysmith0808 · Member · Mar 11, 2022 at 4:38 pm

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  But my site is closed down, and inactive, that site just points to my receipt and then back to a forum.

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  staff-sheva · Staff · Mar 11, 2022 at 5:11 pm

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  Hi @brittanysmith0808,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com