Refund

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  voxcalgary · Member · Sep 4, 2016 at 4:54 pm

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  Get a refund from Sep 3, 2016 and I paid $189.00. I would like to cancel it and get my money back.

  Please and thank you

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 4, 2016 at 8:46 pm

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  Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Sep 5, 2016 at 9:38 am

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  Hi there,

  I see you’ve already cancelled your upgrade, but it looks like the domain portion was not refunded. I’ve refunded that now as well. You should receive it in about 10 business days.