Refund
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Hi, I recently set up a personal account and domain which I’ve since cancelled both. I’ve currently only been refunded a third of the cost? Could someone help me please. I’m cancelling within 48 hours so i would like a full refund.
Thanks
The blog I need help with is: (visible only to logged in users)
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Hello there,
We need details please.
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation take place?I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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1. The domain url was pedallingpsychology.com
2. No idea
3. gracegiles (this username)
4. Today
5. This evening about 18:00Gosh this is a bit of a kerfuffle.
Psychologeyes is a blog I contribute to so I don’t want anything to change to that blog, just a refund for a separate blog which now no longer exists? -
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Thanks for the underlying URL https://pedallingpsychologydotcom.wordpress.com/
Please be patient while waiting for Staff to respond to this thread. -
Hi there,
I’ve processed the remainder of your refund. Sorry about that.
You should receive the refund in about 10 business days.
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