refund

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  ohopebeachretreat · Member · Oct 6, 2016 at 6:34 am

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  Hello Team,
  I signed up to WordPress and have cancelled the plan and the domain within 48 hours but I only see a refund for $73 but paid $99. Please could you tell me why there is a deficit in the refund. Thanks, Michele

  The blog I need help with is: (visible only to logged in users)

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  hallluke · Member · Oct 6, 2016 at 6:40 am

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  I’ve flagged the post for a member of staff to come take a look as this isn’t something that volunteers can help with. Sit tight and they’ll get back to you in due course.

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  staff-zinnia · Staff · Oct 6, 2016 at 1:03 pm

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  Hi Michele –

  Thank you for getting in touch. I’m happy to help you get this sorted.

  There was a glitch in the refund and I see that you were issued a refund for $73 of the $99 original price. I’ve issued a refund for the balance of $26 back to you.

  It may take up to 7 business days to be posted back into your account. Please let us know if you have any other concerns or questions.

  Best wishes :)

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  ohopebeachretreat · Member · Oct 6, 2016 at 10:25 pm

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  Thanks so much for dealing with this so quickly. Much appreciated.
  Michele

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  staff-zinnia · Staff · Oct 7, 2016 at 3:24 am

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  No problem! Take care!