refund

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  kingadonisart · Member · Nov 4, 2016 at 10:56 pm

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  I would like to cancel my account and recieve a full refund

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 5, 2016 at 2:44 am

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  Hello there,
  We need details please.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?

  Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  staff-ozmodiar · Staff · Nov 5, 2016 at 8:51 pm

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  There are no WordPress.com upgrades associated with the WordPress.com user you are posting from nor with http://kingadonisart.wordpress.com/.

  Could you have another WordPress.com site or user account?