Refund

  • Unknown's avatar
    paigebennett13 · Member ·

    I had to sign up for the 30 day free trial for a college course. I was not aware of the auto renewal, the charges to my account, or the domain fee. I would like to be refunded for the full amount I have paid over 5 months and for the domain fee since I have not used this account since about a week after I signed up for it and was unaware of these charges. My email is (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    You are no longer eligible for a refund of your domain because you canceled the upgrade earlier today, which is well outside the refund window. New domain registrations must be canceled within 96 hours to receive a refund. You can learn more about our refund policy here:

    Refund a Purchase

    For your most recent monthly charge, it looks like you did cancel that within the 7 day refund period for monthly plans and were refunded the $14 charge in full. Previous monthly charges are outside the refund window. Please note it may take 7-10 days for the credit to show up in your bank account.

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