Refund

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  yoursafetyhub · Member · May 15, 2022 at 2:56 pm

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  Hello, i used my WordPress credits to purchase the pro subscription and little amount is debited from my account, but after cancelation the subscription, i got the amount in bank but didn’t receive the credits till now. Please resolve this matter as soon as possible

  I have to create new query everytime because when i am replying to previous posts , error shows

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · May 15, 2022 at 5:43 pm

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  Hi, it looks like you’ve added several posts here that are all related to the same topic.

  I’ll merge them into this one thread. Then be sure to reply _here_ rather than starting new threads.

  We’ll be taking a look at your case in the meantime.

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  supernovia · Staff · May 15, 2022 at 5:44 pm

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  Also, can you share the error you get when you try to respond to a thread?

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  supernovia · Staff · May 16, 2022 at 10:23 pm

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  From this thread:

  Error : Your reply cannot be created at this time

  Also, for whatever reason, I was not able to merge the older threads into this one. So, those threads are here:

  https://wordpress.com/forums/topic/i-dont-receive-my-credits-after-cancelation-the-subscription/

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  supernovia · Staff · May 17, 2022 at 1:04 am

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  @harshitjindal29, regarding paid credits, I don’t think they’re supposed to be reusable. Once you’ve used them, that’s that.

  I’ll double-check to confirm. But given that, would you be interested in just restoring the plan you bought?

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  supernovia · Staff · May 17, 2022 at 5:53 pm

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  I see you’ve made a new thread to respond. We’ll follow up via email. Thanks!