Refund

  • Unknown's avatar

    Hi,

    The help section says I can get a refund on a domain registration within 48 hours, but all I’ve been refunded is for the plan upgrade, even though I cancelled the domain. I’d like a full refund – can you help?

    Vikki

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hey there,

    I’ll add modlook tag to this thread. So, Please be patient until someone from the WordPress.com team gets back to you. And please, don’t keep posting the same issue again and again all over the forum – it only reduces the efficiency of the support team to assist you. And do subscribe to this thread (look at the sidebar for the ‘Subscribe to Topic option).

    Thanks.

  • Unknown's avatar

    I’ve removed the duplicate posts. It sometimes happens following a technical glitch, but there was another site mentioned there as well eyelashzine.wordpress.com.

    As far as refunding the domain, be aware that if your intention in cancelling is to purchase that domain somewhere else, there is no guarantee that it will become available. Here’s more about domain cancellation: https://en.support.wordpress.com/cancel-domain/

    If that is what you intend to do, I suggest that rather than cancel the domain, you point the domain to wherever you are going to host if not here on WordPressdotcom.

    Let us know how you wish to proceed.

  • Unknown's avatar

    I’ve removed the duplicate posts. It sometimes happens following a technical glitch, but there was another site mentioned there as well eyelashzine.wordpress.com.

    My bad, I didn’t notice it 😔

  • Unknown's avatar

    No worries, it’s also linked to @vcharman’s username. :)

  • Hi there,

    It looks like you’ve already been helped with this via email and the refund has been issued, but let me know if you need any more help.

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