Refund

• 

  mattieclairephoto · Member · Jan 19, 2017 at 3:25 pm

  • Copy link
  • Add topic to favorites

  Hello, I would like to be refunded and cancel all of my plans, where do I need to go to do that?

  The blog I need help with is: (visible only to logged in users)

• 

  themagicrobot · Member · Jan 19, 2017 at 3:37 pm

  • Copy link

  It all depends on when the plans you have were created and if they were created here at WordPress.com. Refunds can only be requested if less than 30 days have elapsed (48 hours for domains). If you are too late for a refund you can cancel the plans to make sure they don’t auto renew next year.

  Manage Your Purchases

  Refund a Purchase

• 

  gemmacevans · Member · Jan 19, 2017 at 3:54 pm

  • Copy link

  Hi there,

  I’ve had a look at your account and there are no active upgrades. Your Premium plan was cancelled and the amount was refunded to you on 20-Dec-2016.

  You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Come back to me if you have any questions.